check-in and check-out

Our reception is open and staffed 24 hours a day, every day of the year. All reception staff speak both English and Spanish.

Check-In Time

Check-in normally is from 3 p.m. onwards. If you arrive after 2 p.m., we will let you check-in if your room is ready. If it is not ready, you will be able to leave your bags safely with us and return to the hotel at 3 p.m.

Early Check-In

We offer an early check-in service, where your room will be ready from 10 a.m. onwards. If you arrive before 11.30 a.m, you'll also be offered a complimentary breakfast as part of this package. The cost is US$35 plus tax. We have to charge, as we are unable to have guests staying in the room you will use the night before. Early check-ins must be booked in advance, use the form below to request yours.


Check-out time is normally 12 p.m. (midday). If you need to leave later, you are welcome to leave your bags with us (free of charge) and we will take care of them for you while you enjoy the Colonial Zone.

Late Check Out

We offer a late check-out service where you can keep your room until 5 p.m. The cost is US$35 plus tax, and this is subject to availability. Please pre-book your late check-out using the form below.

Request Early Check-In or Late Check-Out


Reserve Room