Just fill in your dates in the box on the left and our availability will show on the next screen. This is connected to the front-desk system in the hotel, so it's completely up to date. Then complete the form with the room you require and the number of people and the rate will be calculated for you. To make your reservation simply fill in your details and press Book Now. To choose your special free gift if you have booked a suite for three nights or more, tell us which gift you would like in the message box.
No, the system will ask you for a credit card. Our staff can't see the card details you enter, and the card will not be charged unless you cancel within 24 hours of check-in, or don't turn up. Our reservation system will pre-authorise (but NOT charge) your card for the full value of your stay.
The total cost of your room is payable on arrival. You can pay in cash using American dollars, Euros or Dominican pesos, and we accept Visa and Mastercard credit and debit cards (not Amex).
It's fine (and a good idea as it can be difficult to charge foreign cards in the DR). Just let us know and we will charge your card before your arrival.
If you cancel 24 hours or more before check-in, no penalty. If you cancel later, we will charge the full cost of your stay (not just the first night). We will also charge you the full cost of your stay if you check out earlier than scheduled. If you have booked for a non-refundable rate then we will charge the full cost of your stay should you cancel.